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The Finest Brass and Iron Hardware Available for Furniture and Home.

Returns

We will accept returns of any catalog or web item for a refund or exchange. We do ask that goods returned to us are packed well to avoid damage. Items damaged as a result of poor handling or packing will be returned to sender at sender's expense. We reserve the right to charge a 20% restocking fee for returns of 10 items or greater within 90 days. We do not accept returns after 90 days. Please include a copy of your invoice, and send to the following address:

If returning via the US Postal Service:
Whitechapel Ltd.
Returns
PO Box 11719
Jackson, WY 83002

If returning via UPS or Fed EX:
Whitechapel Ltd.
Returns
1135 Maple Way
Jackson, WY 83002